Customer Service Rating and Reviews
Zero customer care no help at all incompetent is an understatement:angry::angry:pppppooooobrain damage even trying to make a complaint100 symbols just to make a complaint ssssshoking how much has…
Asked about possible fraud from Amazon. His English was poor l. So asked to speak to someone with better English. He replied you know who has better English, your bank asked for his name and he e…
Contact Amazon UK customer service
Amazon UK has decided not to accept complaints raised via Resolver.
We think this is a shame, as we are believe consumers should have many options to access support when raising their issues. However, if you decide to use Resolver, youll still be able to access our rights guides and template letters to assist with your complaint.
Please contact Amazon UK directly in addition to making a Resolver case. We are sorry for the inconvenience.
Complaints about Amazon Pay, Amazon Platinum Mastercard or the way your data is handled are an exception. Amazon must reply to these.
Resolver is free. Just raise a case and leave feedback after. Simple! We’ve helped millions of people find a resolution. Get started now and let’s get this sorted.
There’s no jargon in our rights guides. Instead, they’re full of the info you need to get things sorted. We’ll always be on hand with guidance and support to help you get the results you’re looking for.
You can be certain that you’re talking to the right person at the right time. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution.
How do I actually talk to someone at Amazon?
How do I speak to someone at Amazon UK?
- For general issues in the UK, dial 0800 279 7234. If you’re outside of the UK, dial +44 207 084 7911.
- For Kindle support in the UK, dial 0800 496 2449. Outside of the UK, dial +44 203 356 6212.