How Do I Contact British Airways Customer Service

1 800 452 1201
By phone Tel: 1 800 452 1201 (from the USA) Fax: +1 212 251 6767 Daily 0730-2000 Eastern
By post British Airways Executive Club 11 West 42nd Street 24th Floor New York, NY 10036

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  • Visit our COVID-19 hub for country entry requirements, discounted tests and information on using a voucher or amending your booking.

    Please contact us if you need to speak to us directly.

    On this page you can:

  • Read and search our FAQs
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  • Find contact information
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  • People requiring disability or mobility assistance

    If you need advice on travelling with a disability, making a new booking or getting a refund, you can speak to our Accessibility Team.

    Lost property on an aircraft or in an airport

    Contact the airport you were in or flying to when you lost your property.


    How do I speak to British Airways UK?

    You can call our 24 hour UK helpline on +44 208 707 4463. You can also find our number on your ‘non-flight’ voucher. You can email [email protected] or text +44 786 002 2933 while you’re away.

    How do you get through to BA?

    Yes, you can easily get in touch with British Airways after dialing their toll-free number which is 1860 180 3592 and 1-681-241-9297 you can directly talk to the British Airways customer care team which is 24/7 available to assist the passengers with all kinds of queries whether it’s reservations or other.

    Where is the BA call Centre?

    British Airways has announced that its five main contact centres, in Manchester, Newcastle, Delhi, Bremen and Hong Kong, will remain in-house.

    How do I contact BA for a refund?

    1. In the UK: Call 0344 493 0787 option 1 (06:00-20:00 local time; calls charged at local rate)
    2. In the US: Call 1 877 428 2228 (09:00-19:00 EST)
    3. Contact details for other British Airways office.

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