How Do I Contact Bt Customer Services

Call us:
  1. 0808 100 2440. Available 24/7. …
  2. 0800 011 3237. Available 24/7.
  3. 0800 800 154. Available 24/7. …
  4. 0800 800 152. Available 24/7. …
  5. 0800 110 011. Available 24/7. …
  6. 0800 389 0598. Available 24/7 for Connect or Collaborate user feature pack customers. …
  7. 0800 389 0537. Monday-Friday 08:00 – 18:00. …
  8. 0808 1002440. Monday-Friday 09:00 – 17:00.

Need to speak to our Customer Service team?

Or request a callback: request a callback.

You can also take a look our help section where youll find a range of help articles and FAQs.

We know there are no limits to what people can do when they connect. Thats why our purpose is as simple as it is ambitious: we connect for good. BT is one of the UKs largest telecommunications and network providers. Weve also got a global presence providing customer solutions in 180 countries. The solutions we sell are integral to modern life, helping customers to live, work and play together better.

Head Office addressBT Customer Correspondence CentreProvidence RowDurhamDH98 1BT

Please check with your phone provider if you are unsure about how much a call will cost.


How do I speak to a person at BT?

If you need to speak to us, please call 150 from your BT mobile or 0800 800 150 from any other phone.

Is there an email address for BT customer services?

We’ve included some ways you can get in touch:

Email: [email protected]. Or request a callback: request a callback.

Does BT have a 24 hour helpline?

0800 800 150, free of charge, 24 hours a day.

Is BT Customer Service in UK?

Our contact centres in the UK and Ireland are open to help keep you connected, but we have fewer people available to take your calls. We’re prioritising our most vulnerable customers so, if your call isn’t very urgent, please use our online support or call us back at a later date.

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