How Do I Contact Jet2 Customer Service

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Feedback details What does your complaint relate to? What would you like to tell us? Attachment upload

If you have any photos, videos or documents that will help us better understand the reason you’re contacting us, please attach them before submitting this form. Please upload .jpg, .png or .pdf files only.

Passengers aged 13 and under must travel with a guardian aged 16 and over. If the accompanying guardian is travelling on the same flight, on a separate booking, please select Continue. To change your flight, please select Go back.

Specific rules may apply to entry to certain destinations for passengers aged 17 and under who are travelling without their parent or legal guardian. Please check for current requirements.

How to complain about Jet2 customer service

Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Contact details


Can you contact Jet2 by phone?

Opening times

Our official WhatsApp service is available Monday to Friday 8am-7pm and Saturday to Sunday 9am-5.30pm. Want to get in touch with our team? You can send them a message by following the link below.

What time does Jet 2 customer service open?

If you still wish to ask a question, you can call 0333 300 0042.

How do I get in touch with Jet2holidays?

“Through to customer services after just 45 minutes

How long is it taking to get through to Jet2?

“Through to customer services after just 45 minutes

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