How Do I Contact Philips Customer Service

Call our Services Support Centre on 0870 532 9741 who will ensure your query is handled swiftly and efficently, with patient safety to the fore.

Troubleshooting & repair

Is your product not working as it should? Find the solution here. Please fill in the model number of your product. Search terms Recommended results

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Please consider the following suggestions to find your product:

  • Use the full original product model number (e.g. GC6440, HD9650/90 or HX9351/52).
  • Searching by name: Sonicare Diamondclean, Airfryer XXL, Oneblade
  • Specifically, for electric toothbrushes; toothbrush model numbers contain a / (for example: HX9361/62). We suggest you check the product box (model number could be on the bottom) or on your invoice. Some common mistakes; HX680A , HX939B, HX6100 these are the handles or chargers of the toothbrush.
  • Regarding our electric shavers, trimmers or Oneblades: NL9206AD is the postcode of the factory; the model number is printed near to it. Some examples: S7788/55, QP2620/65, QT4070/41.
  • Alternatively, search for your product via the categories starting by clicking Browse by category Search results for {words} ({number} products)

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    Please choose your model based on the last 2 digits of your product number, for example RQ1280/21.

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    Click here for important information about the field safety notice regarding some Philips Respironics Sleep and Respiratory Care devices at

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    How do I contact Philips?

    Company Contacts, India
    1. 1800 208 2882.
    2. 1800 419 7979.
    3. 10 am to 6 pm from Monday to Saturday.

    How long does Philips warranty last?

    Depending on the product, Philips warranties are usually between 12 and 24 months. To find the warranty period and terms and conditions for your product, please check our warranty terms. 3.

    How do I contact Philips Singapore?

    Contact us
    1. Phone. Tel: 1800-PHILIPS. Fax: +65 6250 6316.
    2. Address. 622, Lorong 1, Toa Payoh, Philips APAC Center Level 1, Singapore 319763.
    3. Email. [email protected].

    How do I contact Philips Canada?

    For Order Help, such as order status, shipping and tracking, changes to your order or to report a problem, please call our Customer Service toll free at (888) 427-9279. To request a sample, please contact one of our sales representatives at (800) 278-8282.

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