Other contacts
- Help Centre. (+44) 370 099 0028. Email. [email protected]
- Contacts. (+351) 218 415 000. Write to us. Edifício 25 do Aeroporto de Lisboa. 1700-008 Lisbon. Portugal.
- Website. https://www.tapcorporate.com/
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Head Office addressZone K, Terminal 1Heathrow AirportMiddlesexUB3 5AP
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Customer Service Rating and Reviews
Every time I call to speak to customer service they make we wait long periods of time, over 1.5ths. Then they hag up on me after waiting 1.5 hrs to speak to someone!!! Very upset with the ext…
My wife and I had Executive tickets from Rome to Lisbonwitha continuing flight to Boston. We arrived for our 5 pm flight early and went to the check in counter. The attendant ( a female working t…
FAQ
What is TAP Portugal number?
TAP paper applications, ETA (Express TAP application), Affirmation and Consent forms for signatures and social security numbers/TIN (Tax Identification Number) (student and parent), residency questionnaires, change forms, and RFI’s (requests for information) can be emailed to [email protected].
How do you TAP an email?
If you have access to the Internet you can file your complaint via our online portal. To access this, simply go to the homepage of the website and click on ‘START MY COMPLAINT’. As soon as you have filed your complaint you will be taken to your own personal portal page.
How do I make a complaint to TAP Portugal?
If your flight has been canceled by TAP, you may request a full refund of the amount you have paid: as a voucher with a 10% bonus; or. to the original payment method (no bonus).
Can you get money back with TAP?
If your flight has been canceled by TAP, you may request a full refund of the amount you have paid: as a voucher with a 10% bonus; or. to the original payment method (no bonus).