The best way to contact us about a specific order is via WhatsApp. If you’re viewing this page on mobile, message our advisors by clicking the WhatsApp logo below. Or, if you’re on a desktop machine then scan this QR code with your mobile’s camera to access our WhatsApp that way.
How to complain about Wowcher customer service
Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Contact details
Head Office addressNorthcliffe House Meadow RoadDerbyDE1 2BH
Please check with your phone provider if you are unsure about how much a call will cost.
Return/ Replace Question:
FAQ
How do I speak to a person at Wowcher?
Phone number: 0203 699 5024.
Can you contact Wowcher by phone?
After purchasing a Wowcher, customers have up to 14 days to cancel the unredeemed Wowcher. Once you’ve cancelled the Wowcher, you’ll have the option of receiving your refund in cash or as Wowcher Wallet Credit. Refunds are only available in the form of Wowcher Wallet Credit for requests received after the 14 days.
Can I get my money back from Wowcher?
The wowcher code is case sensitive so please ensure that it is entered exactly as shown. Please be aware that if you have purchased multiple wowchers then each code must be entered in a separate transaction.
Why is my Wowcher code not working?
The wowcher code is case sensitive so please ensure that it is entered exactly as shown. Please be aware that if you have purchased multiple wowchers then each code must be entered in a separate transaction.