How To Contact Asos Customer Service

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How can I contact you?

Hopefully, youll find the answers youre looking for without us. However, if you do need to contact us, were here 7 days a week. If you want to get in touch, just click the contact us now button to talk directly to one of the team.

Premier Delivery = unlimited Next-Day Delivery*

Choose our amazing Premier Delivery for unlimited free Next-Day or Precise Delivery with no minimum order value for a whole year. *Ts&Cs apply

Do you have a phone number?

Online is what we do best at ASOS as this way, we can best handle your customer care enquiries. By visiting our live chat page, you will be able to have your queries resolved quicker. We dont have a call centre, so were not set up for a high volume of telephone calls.

FAQ

How can I talk to someone at ASOS?

If you want to get in touch, just click the ‘contact us now’ button to talk directly to one of the team.

Is ASOS not working?

Asos.com is UP and reachable by us.

How do I cancel my ASOS return?

If you have already received your order, you will need to return to us the items from your order that you wish to cancel. Once you let us know you’d like to cancel we receive your completed Withdrawal Form, we will write and let you know how to do this.

Why did ASOS blocked my account?

If you enter your email address and/or password incorrectly three times, your account will be locked for 30 minutes.

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