If your complaint is about a programme youve seen broadcast on Sky, please select the Programming complaints section below for contact details. Otherwise, select the Yes button at the bottom of the page to see other contact options.
*Calls to Sky contact centres are inclusive for Sky Mobile and Sky Talk customers. If youre not with Sky Mobile or Sky Talk, calls to 03 numbers cost the same as calls to 01 or 02 numbers and are included in your calls package. If you dont have a calls package, charges may apply, check your providers tariff guide.
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What do you need help with?
Managing a budget can be hard at the best of times and, when circumstances change, paying bills on time might be difficult. If your payment’s late, we’ll send you reminders and give you another chance to pay us. We’ll also add other safeguards to protect your interests. If a debt’s left unpaid and is passed on to one of our debt collection agencies, they’ll work with you to agree a fair and affordable repayment plan.
Whether you have accessibility needs, find yourself vulnerable in the short-term or need to stay in hospital long-term, you can nominate a third-party to help sort out things like your bills. More in our third party assistance guide.
And if you’re also struggling to pay other bills because, for example, your income’s been lowered or you’ve taken on some unexpected costs, it’s always better to act as soon as you can to avoid falling further into debt. And whatever you need to do, we’re here to help.
Our highly-trained staff and specialist teams, as well as networks with third parties, help us offer you the support you need. And we’ll always consider your needs on a case-by-case basis. Read our Supporting Vulnerable Customers Policy for more information.
Please let us know if you have trouble paying so we can help you. We understandably see our customers turning to family or friends to help them manage their affairs but, whether you’re supporting someone else or need support yourself, it’s best to act sooner rather than later.
FAQ
Is Sky 0333 number free?
Can I talk to a person at Sky customer?
- Sky UK Limited Customer Service (Freephone): 0800 151 2747.
- Sky UK Limited Customer Service (Local Rate): 0344 241 1653.
- Sky TV Products Support and Complaints: 0344 241 1653.
- Sky Broadband Support and Complaints: 0344 241 1653.
- Sky Talk Support and Complaints: 0344 241 1653.
How do I speak to someone at Sky UK?
How do I find my Sky customer number?